Frequently Asked Questions

Is this project only for letter writing? Can we send emails or do video chats? 

At this time, Project Send Love is only supporting cards and letters through good old snail mail. Cards can be easily displayed and letters are a fun old-fashioned way of communication that our senior citizens are great at!  

Can coronavirus spread through the mail? 

It is highly unlikely. There are no known cases of transmitting the virus through sending and receiving mail. According to the Centers for Disease Control and Prevention, it may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads. However, the virus cannot live more than 24 hours on cardboard and is not viable after 8 hours, so experts say mail is very low risk. To be extra safe, we recommend washing your hands for 20 seconds with soap and water before creating your card or letter.

Will this project continue after the COVID-19 pandemic?

This is a very important time to connect with seniors in our community. We are not sure how long social distancing will last but want to do our best to maintain connection especially during this time.

Can adults send letters too, or is it just for children?

All ages are welcome in sending letters to our fellow seniors.  

If some of the centers list languages other than English, is it okay to write in those languages to those centers?

Volunteers are welcome to write in whichever language they feel most comfortable using, and would be able to share with a fellow senior.

How can I get my senior center on the ‘Participating Centers’ page?

Visit our “Participating Centers” page on our website and scroll down to click on the “Add your Senior Center” button. Here, volunteers will be asked to fill out a form about the center. The link to the form can be found HERE.

How do I become a pen pal? 

After choosing a facility to send their letters to, volunteers are asked if they would like to send a general card or become a pen pal. Volunteers who have chosen to become a pen pal are asked to write “PPL” or “Pen Pal” in the back of the envelope to allow for staff at the facility separate their letters accordingly. Volunteers are also asked to include a return address and stamp to allow for a two-way response. It is important to address your pen pal letter as “Dear Friend”  or “Dear Pal” so your letter can be distributed to whoever would like a pen pal letter. 

Is it possible to acquire community service hours through Project Send Love? If so, will I get a certificate with the hours certified?

In terms of getting Volunteer hours certified, volunteers must send a photo of the letters they have mailed out to the centers to Every two letters sent is equivalent to one volunteer hour. Project Send Love will send the volunteer a Certification Letter stating that they have acquired X amount of certified volunteer hours with Project Send Love. 

Share your letter with #projectsendlove

Do you represent a senior center?

Click the link below to sign them up!

Have more questions? Contact us below

%d bloggers like this: